Digital Ciphers Media (“Digital Ciphers”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through digitalciphers.com, how we use it, and the choices you have.
Who we are
Digital Ciphers Media
5-620 Grand Marais Rd. E
Windsor, Ontario N8X 3H5, Canada
info@digitalciphers.com · +1 226-241-0187
Information we collect
Information you give us. When you fill in our contact form, book a call, or email us, we collect what you choose to share, such as your name, email address, phone number, company, website, budget range, and details about your project.
Information collected automatically. Like most websites, our hosting provider keeps basic server logs (for example IP address, browser type, and pages requested) to keep the site secure and working.
Cookies and analytics
This website does not currently use analytics or advertising cookies. If we add analytics in the future, we will ask for your consent first where the law requires it and update this policy.
How we use your information
- To reply to your inquiry and schedule calls
- To prepare proposals and deliver the services you hire us for
- To send project-related communication
- To keep our website secure and meet our legal obligations
We do not sell your personal information, and we do not add you to marketing lists without your consent.
Legal bases (EU and UK visitors)
Where the GDPR applies, we process your information based on your consent, to take steps at your request before entering into a contract, or for our legitimate interest in running and securing our business.
Sharing your information
We share information only with service providers that help us run our business, such as website hosting, email, scheduling, and form tools, and only as needed to provide those services. We may also disclose information if required by law.
International transfers
Our team works in Canada and in Bosnia and Herzegovina, and some of our service providers are based in the United States or the European Union. Your information may be processed in these countries, with appropriate safeguards in place.
How long we keep it
We keep inquiry information for up to two years if no project follows, and client records for as long as needed to provide our services and meet legal, tax, and accounting requirements.
Your rights
Depending on where you live, including under Canada’s PIPEDA, the EU GDPR, and California privacy law, you may have the right to access, correct, or delete your personal information, to object to or restrict its use, and to withdraw consent. To make a request, email info@digitalciphers.com. You can also contact the Office of the Privacy Commissioner of Canada or your local data protection authority.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Children
Our website and services are not directed at children under 16, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.