Frequently Asked Questions
Commonly Asked Questions That We Receive.
For your convenience, we’ve included a FAQ list regarding questions that you might have regarding our services.
Is a Deposit Required Before Work Begins?
Unlike most of our competitors, we do not require a 50% deposit up-front. We are confident in our work and won’t ask for a full payment until completion. The final product will not be published online until the payment is paid in full.
How Much Will Our Project Cost?
We have a pricing guideline on the homepage, though these are only there to provide you with an idea of our pricing. Final pricing is dictated by the complexity, features, and workload of your project.
Who Owns Digital Ciphers Media?
St. Clair College and University of Windsor graduate, Kyle Eve, is the owner and managing director of the company. He graduated with a dual degree in Economics and Political Science, along with a certificate in Information Technology. Kyle is a recipient of the Rudolf A. Helling Memorial Award and Maud Woodall Memorial Scholarship for outstanding academic achievements and community service.
Do Websites Come With Personal Emails?
Yes. Digital Ciphers Media offers personal emails for you and your employees. This is included in the cost of your web design project.
Do You Provide Website Hosting Services?
You are free to use your own hosting subscription. However, we offer complimentary hosting and domain renewals for up to two years. Pricing following two years will depend on the size of your website.
Is Internet Marketing Expensive?
We are confident that the ROI from our services more than makes up for the expenses incurred. Our pricing is competitive, allowing small businesses and corporations to find an appropriate budget.
Are Internet Marketing Expenses Tax Deductible?
Yes. All of our services are considering a marketing expense. Please keep records of invoices and receipts.
What Payment Methods Do You Accept?
We offer a number of convenient payment options, including e-transfer, credit card (Square), PayPal, and direct bank transfer. Digital Ciphers Media will try to accommodate what is best for your company.
How Long Have You Been in Business?
Digital Ciphers Media registered as a company in Ontario in 2016. You are free to search the Ontario Business Registry. However, our team has decades of design, development, and marketing experience combined.
Contact Us Today
Don’t be shy and get in touch with Digital Ciphers Media at your earliest convenience.